Terms & Conditions

1. Acceptance of Terms

1.1 Agreement to Terms

By creating an account, accessing our website, or using any of our Services, you confirm that you accept these Terms and agree to comply with them. These Terms apply to all visitors, users, and others who access or use the Services.

1.2 Eligibility

You represent and warrant that:

• You are at least 18 years of age.
• You have the legal capacity to enter into binding contracts.
• You are authorized to bind your organization (if registering on behalf of a company).
• Your use of the Services does not violate any applicable law or regulation.

1.3 Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or prominent notice on our platform. Your continued use of the Services after such notification constitutes acceptance of the modified Terms.

2. Services Description

2.1 Platform Overview

LeverGround provides Software-as-a-Service (SaaS) data intelligence and market analytics for the real estate sector, including but not limited to:

• Real estate market data and pricing analytics.
• Predictive modeling and forecasting tools.
• Competitor intelligence and supply analysis.
• Custom market reports and data exports.
• Interactive dashboards and visualizations.
• API access (where applicable).

2.2 Service Availability

We strive to maintain 99.5% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance. We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Services.
• Impose limits on features or storage.
• Update the platform without prior notice (for non-material changes).

2.3 Data Sources and Accuracy

Our data is aggregated from multiple sources including satellite imagery, government registries, public listings, and proprietary algorithms. While we employ rigorous validation processes, we do not guarantee the absolute accuracy, completeness, or timeliness of all data. You acknowledge that data-driven insights are probabilistic and should inform—not replace—professional judgment.

3. Account Registration and Security

3.1 Account Creation

To access our Services, you must create an account by providing accurate, current, and complete information. You agree to:

• Provide your legal name, work email, and company details.
• Maintain and promptly update account information.
• Use a corporate email address (free email providers may be restricted).
• Not impersonate any person or entity.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized access.
• Not sharing your account with third parties.

We recommend enabling two-factor authentication where available.

3.3 User Limits

Your subscription includes a specified number of user seats. Additional users require upgraded plans. Each user must be a direct employee or authorized representative of your organization.

4. Subscription and Payment Terms

4.1 Subscription Plans

Services are offered on a subscription basis (monthly, quarterly, or annual). Pricing and plan features are specified during registration or in your order confirmation.

4.2 Payment Obligations

• Billing: Fees are billed in advance on a recurring basis.
• Payment Methods: We accept credit cards, bank transfers, and approved payment processors.
• Currency: All fees are in Indian Rupees (INR) or USD as specified.
• Taxes: Fees are exclusive of applicable taxes (GST, VAT, etc.), which are your responsibility.
• Late Payment: Overdue accounts may incur a 1.5% monthly interest charge and service suspension.

4.3 Auto-Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees. We will notify you of upcoming renewals at least 7 days in advance.

4.4 Cancellation and Refunds

• Cancellation: You may cancel anytime through your account settings or by contacting support.
• Effect: Access continues until the end of the current billing period.
• Refunds: Fees are non-refundable except as required by law or at our sole discretion.

4.5 Price Changes

We may adjust pricing with 30 days' notice. Existing customers will be notified and price changes take effect on the next renewal cycle. Continued use after notification constitutes acceptance.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Services solely for lawful business purposes consistent with these Terms. Data obtained may be used for internal business intelligence, market analysis, and strategic decision-making.

5.2 Prohibited Activities

You agree NOT to:

• Resell or redistribute: Data, reports, or Services to third parties without written consent.
• Reverse engineer: Decompile, disassemble, or attempt to derive source code.
• Scrape or crawl: Use automated tools to extract data beyond API limits.
• Misrepresent: Pass off LeverGround data as your own proprietary research.
• Violate laws: Use Services for illegal purposes or to infringe third-party rights.
• Interfere: Disrupt servers, networks, or other users' access.
• Bypass security: Circumvent authentication or access restrictions.
• Compete: Build a competing product using our Services or data.

5.3 Compliance

You must comply with all applicable laws, including data protection regulations (GDPR, DPDPA), export controls, and industry-specific regulations when using our Services.

5.4 Enforcement

Violation of this policy may result in immediate account suspension or termination without refund. We reserve the right to investigate suspected violations and cooperate with law enforcement.

6. Data and Intellectual Property Rights

6.1 Our Intellectual Property

LeverGround owns all rights, title, and interest in the Services, including all software, algorithms, models, databases, trademarks, logos, and content. These Terms grant you a limited, non-exclusive, non-transferable license to access the Services during your subscription period.

6.2 Data Outputs and Reports

• Licensed Use: You receive a limited license to use reports and data generated for your internal business purposes.
• Attribution: Public use of our data or insights requires attribution to LeverGround.
• Restrictions: You may not redistribute, sublicense, or create derivative databases from our data.
• Aggregated Insights: We may use anonymized, aggregated usage data to improve Services.

6.3 Your Data

You retain ownership of any data you upload or input into the Services. You grant us a license to process this data to provide Services and as described in our Privacy Policy.

6.4 Feedback

Any suggestions, feedback, or ideas you provide become our property and may be used without compensation or attribution.

7. Warranties and Disclaimers

7.1 Your Warranties

You represent and warrant that:

• You have the authority to enter into this Agreement.
• Your use of Services complies with all applicable laws.
• You will not use data for discriminatory or harmful purposes.

7.2 Service Warranty

We warrant that Services will perform materially in accordance with our documentation. This warranty does not apply to issues caused by misuse, third-party software, or factors beyond our control.

7.3 DISCLAIMER OF WARRANTIES

We specifically disclaim any warranty that:

• Services will be uninterrupted, error-free, or secure.
• Data will be 100% accurate, complete, or current.
• Predictive models will guarantee specific outcomes.
• Third-party data sources will remain available.

7.4 No Investment Advice

LeverGround is a data analytics platform, not a financial advisor or real estate broker. Our Services do not constitute investment, legal, or professional advice. You are solely responsible for decisions made based on our data.

8. Limitation of Liability

8.1 Exclusion of Damages

8.2 Liability Cap

Our total aggregate liability for all claims arising from or related to the Services shall not exceed the amounts you paid to LeverGround in the 12 months preceding the claim, or ₹50,000 (or $500 USD), whichever is greater.

8.3 Exceptions

The limitations in this section do not apply to:

• Your breach of intellectual property rights.
• Your violation of the Acceptable Use Policy.
• Your indemnification obligations.
• Liability that cannot be excluded by law.

8.4 Basis of the Bargain

You acknowledge that these limitations are reasonable and reflect the allocation of risk between the parties. The fees charged reflect these limitations.

9. Termination and Suspension

9.1 Termination by You

You may terminate this Agreement at any time by canceling your subscription. Termination is effective at the end of the current billing period. Pre-paid fees are non-refundable.

9.2 Termination by Us

We may suspend or terminate your access immediately if:

• You breach these Terms (including payment defaults).
• We suspect fraudulent or illegal activity.
• Required by law or court order.
• You pose a security risk to our systems.
• We discontinue the Services (with 30 days' notice).

9.3 Effect of Termination

Upon termination:

• All licenses and access rights immediately cease.
• You must cease using all data, reports, and materials.
• We may delete your data after 30 days (unless legally required to retain).
• Provisions that by nature should survive (warranties, liability, disputes) remain in effect.

9.4 Data Export

Before termination, you may export your data using available tools. We are not obligated to provide data in specific formats after termination.

10. Confidentiality

10.1 Confidential Information

"Confidential Information" includes non-public information disclosed by either party, including business plans, data methodologies, pricing, customer lists, and technical specifications.

10.2 Obligations

Each party agrees to:

• Maintain confidentiality using at least the same degree of care as for its own confidential information.
• Not disclose to third parties without written consent.
• Use only for the purposes of this Agreement.
• Limit access to employees with a need to know.

10.3 Exceptions

Obligations do not apply to information that:

• Was publicly known before disclosure.
• Becomes public through no fault of the receiving party.
• Was independently developed without use of confidential information.
• Is lawfully obtained from a third party.
• Must be disclosed by law (with notice to disclosing party where possible).

11. Indemnification

11.1 Your Indemnification

You agree to indemnify, defend, and hold harmless LeverGround, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Services.
• Your violation of these Terms.
• Your violation of any law or third-party rights.
• Data you provide or decisions you make using our Services.
• Your negligence or willful misconduct.

11.2 Our Indemnification

We will indemnify you against third-party claims that our Services infringe valid intellectual property rights, provided you notify us promptly and cooperate in the defense. Our obligations are void if infringement results from modifications you made or use outside the scope of these Terms.

11.3 Procedure

The indemnified party must promptly notify the indemnifying party of any claim, allow control of the defense, and cooperate reasonably. The indemnified party may participate at its own expense.

12. General Provisions

12.1 Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12.2 Dispute Resolution

Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation for 30 days. If unresolved, either party may pursue arbitration under the Indian Arbitration and Conciliation Act, 1996, with a single arbitrator in New Delhi.

12.3 Entire Agreement

These Terms, along with our Privacy Policy and any order forms, constitute the entire agreement between you and LeverGround, superseding all prior agreements or understandings.

12.4 Severability

If any provision is found invalid or unenforceable, the remainder of these Terms continues in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

12.5 Waiver

Failure to enforce any right or provision does not constitute a waiver. Waivers must be in writing and signed by the waiving party.

12.6 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction. Any attempted assignment in violation of this section is void.

12.7 Force Majeure

Neither party is liable for failure to perform due to causes beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet/utility failures.

12.8 Notices

Legal notices must be sent to: legal@leverground.com (for LeverGround) or to your registered email address (for you). Notices are effective upon receipt.

12.9 Relationship of Parties

The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.

12.10 Third-Party Beneficiaries

There are no third-party beneficiaries to these Terms except as expressly stated.

12.11 Export Compliance

You agree to comply with all applicable export and import laws. You will not access or use Services from countries subject to trade embargoes.

13. Contact Information

For questions about these Terms or to report violations, please contact us: