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Privacy Policy

Your data security and privacy are foundational to everything we do at LeverGround.

Last Updated: November 15, 2025

1. Overview

LeverGround ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our platform, services, and websites.

We provide data intelligence, predictive analytics, and market research tools for real estate professionals. This policy applies to all users who interact with our Services.

Key Principle: We process personal data lawfully, transparently, and only for specified purposes. We implement Privacy by Design principles throughout our platform architecture.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Data: Name, work email address, company name, job title, phone number.
  • Inquiries: Information regarding project requirements, location interests, and budget constraints.
  • Support: Communication content, tickets, and feedback submitted to our team.

2.2 Information Collected Automatically

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Analytics: Pages viewed, click patterns, and time spent on the platform.
  • Location: Approximate location based on IP address.

3. How We Use Your Data

🎯 Service Delivery

Provide access to our intelligence platform, generate market reports, and deliver analytics.

📧 Communication

Respond to inquiries, send service updates, and provide customer support.

⚙️ Platform Improvement

Analyze usage patterns to enhance AI models and user experience.

🔒 Security

Detect fraud, prevent unauthorized access, and ensure platform integrity.

4. Data Sharing

We do not sell your personal data. We share information only in limited circumstances:

  • Service Providers: Cloud hosting (AWS), Analytics (Google), and CRM tools. All providers are bound by strict data processing agreements.
  • Legal Requirements: If required by law, court order, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard measures to protect your data:

  • Encryption: TLS 1.3 for data in transit and AES-256 for data at rest.
  • Access Control: Strict role-based access and Multi-Factor Authentication (MFA).
  • Monitoring: Continuous security monitoring and intrusion detection systems.

6. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

Access

Request a copy of your personal data.

Rectification

Correct inaccurate or incomplete data.

Erasure

Request deletion of your data ("Right to be forgotten").

Withdraw Consent

Opt-out of marketing communications.

To exercise these rights, please contact us at privacy@leverground.com.

7. Data Retention

Data Type Retention Period
Account Information Duration of account + 2 years
Transaction Records 7 years (Legal requirement)
Usage Analytics 26 months (Anonymized)

8. Cookies

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

  • Essential Cookies: Required for login and security.
  • Analytics Cookies: Help us understand platform usage.
  • Preference Cookies: Remember your settings.

12. Contact Us

LeverGround Privacy Team

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Office
LeverGround
[Address Line 1]
New Delhi, India
Contact Support
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